The book explores and validates consumer's emotional and non-conscious decisionmaking. And, with an excess of $615 billion or $2,000 for every man, woman and child being spent on marketing in the US alone there is a big opportunity to improve commercial effectiveness and efficiency. All efforts to date toward achieving this goal have been hampered by existing thinking, approaches and technology. As sophisticated as today’s research tools are, they are severely limited by their total reliance on consciously reported measures: what respondents know, think, think they feel, think they believe and think they’ll do.
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